We offer FREE SHIPPING in The Netherlands on orders of €100 or more. Our Dutch logistics partner is PostNL. We charge €6,95 shipping costs (within The Netherlands) on orders below €100. You can find detailed shipping charges for shipments in Europe (starting at €13.95) or Worldwide (starting at €24.00) on our check-out page.
Delivery takes 1-3 business days if the product is in stock. Please note that orders placed Friday after 5 PM or on weekends are not delivered in The Netherlands until Tuesday. Unfortunately, we can not guarantee the stipulated delivery date of PostNL. You will receive an email containing the PostNL Track and Trace (T&T) number within 24 hours after you completed your order payment. This allows you to track your package and find PostNL delivery information. Download the PostNL app (iOS and Android) for free. For International shipments please use the PostNL International Parcel Tracking.
We aspire 100% satisfaction guarantee with our customers. You have the right to return your product within 14 days of purchase if you are not satisfied with your product(s). You can return your package (paid) to the following address:
1053 KX AMSTERDAM
Warning: shipping costs for returns are paid by the buyer. It's mandatory to fill in the return form within 14 days after receiving your purchase.
1. Submit the return form in your return package. You will receive this form with your order.
2. Send us an e-mail to firstname.lastname@example.org and mention your order number for return.
3. Pack the returned item/s (in their original condition) with the return form. Never use the original shoe box as outer packaging! We will charge €25 if the original shoe box is damaged.
4. After receiving the package we will refund your purchase as soon as possible.